123Pet

Please be advised that we are aware that our Online Booking service may be experiencing issues. This is under investigation and will be resolved shortly

On Wednesday July 24th our offices will be closed from 10AM to 5PM EST for a team building event. Our normal business hours will resume at 5pm Wednesday. Thank you for your understanding.

System Maintenance is scheduled Sunday night, April 22nd, between 10:00 PM and 5:00 AM EST Monday, April 23rd. While these database upgrades and maintenance is necessary, it will mean that our online services will not be available during this maintenance window. These services include: online booking, messaging, remote access, memberships or any account management. We apologize for any inconvenience this work may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Accounting & Payroll

Articles

Product Ordering Overview

Your software can help you manage your product ordering and inventory by keeping an organized list of all the products that need to be ordered, as well as providing you with purchase orders that can be e-mailed...

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Purchase Orders Overview

You have the ability to create, edit, delete, print, and e-mail purchase orders. A purchase order, or PO, is a commercial document used to request someone to supply something in return for payment. PO's are typ...

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Check Printing Overview

You can print checks using a full-size Windows printer. To do this, you need to obtain blank checks from your local bank or from us. Please contact us at (800) 423-8100 or visit the software website for more in...

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