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We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Notice: Due to in office events on Tuesday, October 17th, we will be closing our phone lines between 5pm and 7pm Eastern Standard time. If you are in need of immediate technical assistance during that time, please leave us a voice mail and a technician will return your call after 7pm Eastern Standard time Tuesday evening. Alternatively, you can email us at support@daysmart.com. We apologize for the inconvenience and thank you for your patience!

System Maintenance is scheduled between Sunday night, September 17th, 9:00 pm EST and Monday morning, September 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Viewing & Modifying All Employee Schedules

Both the Android and iOS apps are capable of showing the working schedules and appointments of all your business' employees, even those who are not subscribed to Remote Access. If an employee is not subscribed, their schedule will appear on a grey background with View Only displayed atop their column. None of their information, however, can be modified through Remote Access until they sign up for an account.

Android App
  1. Push the icon in the top right.
  2. Select Display Options.
  3. Select All Employees in the Employees To Show section.
  4. Save the settings in the top right corner.
  5. All employee schedules should now be shown.
iPhone app
  1. Push the  icon in the top right.
  2. Select Appointment Book Options in the Settings section.
  3. Select All Employees in the Employees To Show section.
  4. Save the settings in the in the upper right corner.
  5. All employee schedules should now be shown.
iPad app
  1. Push  icon in the top right.
  2. Select All Employees in the Employees To Show section.
  3. Save the settings in the in the upper right corner.
  4. All employee schedules should now be shown.
Remote Access Website​
You can also view all employees when signed into the Remote Access website interface. Just select All in the View Employee(s) drop-down menu at the top of the Appointment Book.

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