123Pet

We are experiencing increased error rates with our online services and are actively working to resolve them. Please check our Facebook page for periodic updates.

We are currently experiencing a service outage impacting our Cloud, Remote Access, Online Booking, and other online services. We have committed all of our resources to repairing this outage and expect all services to be restored shortly. Please check our Facebook page for periodic updates.

We have some maintenance scheduled for tonight, May 11th, between 10:30 pm and 11:30 pm EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

All of our services have been restored after a brief interruption that impacted our Cloud, Remote Access, Online Booking, and other online services. This interruption occurred between 9:30 p.m. and 11 p.m. EST on April 10th. Thank you for your patience!

How can I obtain my newest temporary serial number?

 We are currently in the process of moving away from temporary serial numbers in order to save you time and headache. Instead, it is highly recommended that you register your software with your online 123Pet account as you will then no longer need to enter a temporary serial number each month. For directions on how to register with your online 123Pet account, click here.

If you are unable to register with your 123Pet account, there are two ways to find your newest number. The first is by checking your e-mail. Each month we send a new number to the e-mail address(es) we have on file in your account. The subject line of the e-mail will be something like, "Your 123Pet Software temporary serial number," and if you don't find this e-mail in your inbox, check any spam or junk mail folders as well. Don't forget to indicate that future e-mails from DaySmart Software should go to your inbox instead!

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