We are experiencing increased error rates with our online services and are actively working to resolve them. Please check our Facebook page for periodic updates.

We are currently experiencing a service outage impacting our Cloud, Remote Access, Online Booking, and other online services. We have committed all of our resources to repairing this outage and expect all services to be restored shortly. Please check our Facebook page for periodic updates.

All of our services have been restored after a brief interruption that impacted our Cloud, Remote Access, Online Booking, and other online services. This interruption occurred between 9:30 p.m. and 11 p.m. EST on April 10th. Thank you for your patience!

Restarting the Remote Access Service

If you are experiencing issues logging in with Remote Access on your mobile device or web browser, go to the Web Access or Online Services pull-down menu and select Remote Access Setup. The window that displays will let you know if this service is running. If it's not, click the Start Service button. Try logging in after this.

If this does not resolve the issue, you may need to check that the Remote Access service is running manually. To do this, go to your computer's Control Panel > System and Security > Administrative Tools > Services. Navigate the list of service until you see DaySmart Remote. Right-click it and choose Start or Restart. Try logging in again after this.

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