We are experiencing increased error rates with our online services and are actively working to resolve them. Please check our Facebook page for periodic updates.

We are currently experiencing a service outage impacting our Cloud, Remote Access, Online Booking, and other online services. We have committed all of our resources to repairing this outage and expect all services to be restored shortly. Please check our Facebook page for periodic updates.

All of our services have been restored after a brief interruption that impacted our Cloud, Remote Access, Online Booking, and other online services. This interruption occurred between 9:30 p.m. and 11 p.m. EST on April 10th. Thank you for your patience!

What is Microsoft SQL Server and do I need to purchase a copy of it?

SQL Server is the program that manages your information in 123Pet. It’s included for free with 123Pet. You don’t need to purchase it or pay anything extra if your business has less than 10 computers at a single location. If you are having problems with Microsoft SQL Server, you can find our troubleshooting guide here.

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