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We are currently experiencing increased error rates due to Amazon servers impacting our online services. These errors may cause issues with our Cloud services hosted in Amazon. Technicians are currently working to resolve these issues as fast as possible and expect all services to be restored shortly. We apologize for the inconvenience and thank you for your patience!

Upcoming Schedule: In observance of the holiday season, our office will close on Tuesday, December 19th at 1:00PM EST. Should you have a critically urgent support issue, please leave a voicemail with your name, business name or customer ID, and a brief description of your issue and one of our support specialists will return your voicemail within one business day. We will re-open for normal business hours on Wednesday, December 20th at 9:00AM EST. Thank you for your understanding, and we hope that you have a warm and safe holiday!

System Maintenance is scheduled between Sunday night, September 17th, 9:00 pm EST and Monday morning, September 18th, 12:00 am EST. Customers may experience a brief interruption in our Cloud, Remote Access, Online Booking, and other online services during this time frame. We don't expect any long outages and all services should be restored quickly. We apologize for any inconvenience this may cause and thank you for your service and patience.

We recently experienced a service outage related to some Amazon Web Services, which affected key functionality of our Remote Access Service. This interruption happened on Thursday, June 22nd, between the hours of 9:00pm and 2:00am EST. The Remote Access Service is now fully restored. If you continue to experience issues with your Remote Access Service, please follow the directions on this Support Article to restart the Remote Access Service and try reconnecting again. You can also restart your computer to restart your service. If you are still experiencing issues afterwards please contact our support team at 1 (800) 604-2040.

All of our services have been restored after a brief interruption that impacted our Cloud online services. This interruption occurred between 9:45 a.m. and 10:55 a.m. EST on September 18th. We apologize for the inconvenience and thank you for your patience!

Add Online Booking to your existing business website

Adding the booking portion of your Online Booking page to your existing website is easy.
  1. ​Log in to your Online Booking website with your authorized DaySmart account.
  2. Select Website Options in the Navigate panel on the left.
  3. Choose Booking Plugin Setup in the Set Your Preferences section.
  4. If you'd like the plugin to have the same appearance as your selected Online Booking page theme, click the Generate Plugin Code button. Set the width of the frame and click ​Generate Plugin Code. Skip to Step 6. (NOTE: The height of the frame will be sized dynamically with each step of the booking process, so it's only necessary for you to choose the width.)
  5. If you want to alter the appearance of the booking plugin, select Design Booking Plugin. Make the desired changes and see a preview with the Open Preview button or click the checkmark icon to save changes. Expand the Booking Plugin Setup menu with the arrow in the upper right and click Generate Plugin Code(NOTE: The height of the frame will be sized dynamically with each step of the booking process, so it's only necessary for you to choose the width.)​
  6. Copy the code and paste it where you would like the plugin to appear or send it to your web developer to have it added to your existing website. Please note that this code will not work if pasted into a text box meant to modify the front end of your site. It will need to be copied directly to the code for your site or through a back end webpage editor.

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